Sawnee Electric Lowers Some Fees for Customers

announced Friday that it's lowering the convenience fee associated with periodic “on-demand” electronic payments.

“We know that our members do not like service fees and we strive to keep all of our fees as low as possible; and whenever the opportunity exists, we lower them so as to only recover a set portion of our actual cost” said Blake House, vice president of Member Services for Sawnee.

The lower convenience fee includes online and telephone transactions that are not on automatic draft. As of March 30 the fee will be reduced to $3.50 per transaction, a reduction of $1.00 or 22 percent.

“In these challenging economic times, we want to help our members whenever we can and reducing our convenience fee is one of the ways we feel we can help” he said.

The lower fees are due to Sawnee experiencing lower costs from its processing agents.

For additional information about this revision contact Sawnee EMC’s Customer Call Center at 770-887-2363 or via e-mail at customerservice@sawnee.co.