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Survey: Georgians are Polite, Thanks

Marchex Institute says Ohio residents swear the most on consumer calls but Georgians are among the most courteous.

We're the Peach State - because we're so sweet...mostly.

That's the finding from the Marchex Institute, a data analysis firm.

Just in time for National Etiquette Week, Marchex released findings on the most courteous and the least courteous states in the nation.

The Institute examined more than 600,000 phone calls from the past 12 months. You know, the calls that "may be recorded for training purposes."

The calls were placed by consumers to businesses across 30 industries, including cable and satellite companies, auto dealerships, pest control centers and more, says Marchex.

The Institute scanned for curse words from A to F to S (use your imagination). Analysts then linked the frequency of those words with all 50 states. Georgians occasionally use profanity, but are very courteous.

The data placed Ohioans in the Top 5 “Least Courteous” category. Apparently, residents there have a harder time saying “please” and “thank you,” which were the keywords that Marchex’s Call Mining technology scanned for when aggregating data.

Washington state led the list of states where people are least likely to curse, followed by Massachusetts (second place), Arizona (third place), Texas (fourth place), Virginia (fifth place).

Ranking behind Ohio in the “Sailors” category — states where people are most likely to curse — were: Maryland (second place), New Jersey (third place), Louisiana (fourth place), Illinois (fifth place).

Ohioans curse more than twice the rate of Washingtonians, according to the data. Washingtonians curse about every 300 conversations. Ohioans, on the other hand, swore about every 150 conversations.

The data also found that:

  • two-thirds of curses come from men
  • the calls that contain the most cursing are longer than 10 minutes. So the longer someone is on the phone, the more likely that call is to devolve.
  • calls in the morning are twice as likely to produce cursing as calls in the afternoon or evening. (Maybe people are grumpier before their coffee kicks in.)

To read more $@#%^!!, click here.

Think our state is more or less profane than they say? Tell us what you think. Well, maybe clean it up a little before you tell us.

Octo Slash May 22, 2013 at 01:25 PM
People who lace every communication with filth (you know who you are) really come across as trashy and weak-minded. My own wife, who possesses a Master's and makes a nice 6-figure income, comes from a family of midwestern foul mouths, and she curses like a sailor most of the time. She can't clean it up for some reason. I don't get her need for habitual profane language. I'm not saying I never curse...I do when I get really angry, but that's almost never. So geez, people, learn to tie your shoes or order a pizza without launching into a home version of Reservoir Dogs or Raging Bull, will ya?
LP. May 22, 2013 at 06:23 PM
I deal with Georgians on the phone for my job where "calls may be recorded" and am sworn at more often than not. Plus the lack of grammar skills & uneducated accents makes it all even better. Sorry but "thuh cust-mer ain't uhlwaays right, y'all." Or courteous.

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