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Man in Phone Store Says He'll Call Police If Not Helped in 5 Minutes

Cumming police were called and the man, who was reportedly cursing and yelling, was asked to leave and not return.

Credit: Cumming Police Department on Facebook
Credit: Cumming Police Department on Facebook
A Gainesville man told an employee of an apparently busy Cumming phone store that he would call the police if he was not helped in 5 minutes.

Cumming Police Department officers were called to the Verizon shop, but things didn't go his way, according to the police report.

The employee about 1:30 p.m. the day after Christmas called 911 to report a man in the store was cursing and yelling and refused to adhere to reservation protocol or wait in line.

James Michael Dickerson, 36, of Settlers Lane, wanted to return a tablet Dec. 26, but "started to get impatient and started yelling at (an employee)," according to the police report.

The worker said she would not be subjected to the alleged yelling and cursing and an assistant manager asked Dickerson not to raise his voice nor cuss.

Shortly after, the employee called police to have Dickerson escorted out of the store.

Dickerson "was compliant with (police) and said that he wanted to return the tablet," an officer wrote in the report. "He said that he was irritated and did curse out the assistant manager."

He was issued a criminal trespass warning and told if he returned to the 876 Buford Highway store in Cumming, he would be arrested. Dickerson then left the premises.

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Marley Kramer December 31, 2013 at 07:40 AM
I can certainly understand the man's frustration. It's customer abuse when a Company is understaffed for what will most definitely be the busiest time of the year. I'm not condoning the misbehavior on his part, but customers are brought to near tears when it comes to these phone stores and their lack of consideration for their customers (or potential customers) time and patience. I have spent hours waiting for service at a similar store on Mkt Place Blvd in Cumming, only to be informed that I had previously been lied to by another representative at the same store, and then (for 2-1/2 hours) was forced to listen to a sales pitch for a product and services I didn't want or need...and I told them up front what my needs were. It's enough to pull your hair out of your head, so YES I do understand the man's frustration.

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